REFUND AND CANCELLATION POLICY

1. Cancellation by Member

Cancellations must be submitted in writing.

Fees may apply depending on timing and booking conditions.

2. Refunds

Refund eligibility depends on the specific booking or membership plan.

Processing time may vary.

Non-refundable deposits or promotional fees may apply.

3. No-Show Policy

Failure to appear for a reservation may result in full forfeiture of payment.

4. Force Majeure

We are not liable for cancellations caused by events beyond our control (e.g., weather, natural disasters, government restrictions).

Email: [email protected]

Phone: 1-844-386-6508

Reservations Office

Hollywood Fl, 33021

1-844-386-6508

Office Hours

Monday to Friday

9:00 am to 6:00 pm

Saturday

9:00 am to 12:00 noon

Copyright 2026. Diamond Vacation Club. All Rights Reserved.